RelWare's Privacy Policy

Public Website Privacy Notice

As a leading provider of Web-based, clinical information solutions, protecting clinical data and ensuring enterprise-level security, RelWare understands and respects your privacy concerns when you visit our website. You may browse through our site without providing us any information about yourself. We do not set cookies, nor collect any information from you. We do record the IP addresses from which you come and from which you were referred. We do, from time to time, request some Contact Information on our public website contact form, in order to follow up effectively to provide additional information at your request. "Contact Information" is that data that identifies a person and a way to reach that person through business contact, or other information, such as phone, email, and place of business. RelWare does not provide or release Contact Information that you provide to us to any third-parties.

RelWare is not responsible for the content or privacy practices of websites linked to www.relware.com that are not developed by RelWare. We encourage you to always review the privacy policies of each website you visit.

HIPAA Privacy Notice

It is the nature of our in-depth integrations to have exposure to a hospital's or health system's "Protected Health Information," sometimes also called "Patient Health Information" (PHI). PHI includes personal information of a demographic and medical nature about a patient that could identify that patient directly or indirectly. There are 18 distinct data elements of PHI—and we properly handle and protect every one. We recognize that this type, and all forms of non-public information ("Proprietary Information") are unique assets of organizations.

Pursuant to the Privacy Final Rules of the Health Insurance Portability and Accountability Act of 1996 ("HIPAA Privacy Final Rules"), RelWare executes a Business Associate Agreement as part of our engagement with each customer. RelWare's obligations under the HIPAA Privacy Final Rules relating to the use, confidentiality, disclosure, maintenance, and return or destruction of PHI are stated within each Business Associate Agreement. RelWare will treat PHI and all Proprietary Information with the same degree and care it treats its own comparable information and will not voluntarily disclose this information to third-parties without the express authorization of our customers or as required by law. RelWare will not divulge, disclose, or communicate in any manner any Proprietary Information to any third-party without the prior written consent of the customer. RelWare will protect all Proprietary Information and treat it as strictly confidential. RelWare will abide by the privacy and security regulations promulgated under the Health Insurance Portability and Accountability Act (HIPAA) of 1996.